Airbnb Check-In Instructions Templates

Hi {{guest_name}}, welcome! Your stay at {{property_name}} starts tomorrow at {{check_in_time}}. You can enter directly with the smart lock.

Code: {{smart_lock_code}} (valid from {{check_in_start}} to {{check_out_end}}). If your phone prompts for the app, download {{smart_lock_app}} and sign in with this email: {{host_email}}.

Front door is at {{address}}; unit {{unit_number}}. Wifi: {{wifi_network}} / {{wifi_password}}.

If the code doesn't work, try locking/unlocking once more and re-entering. Text or call me at {{host_phone}} and I’ll respond quickly.

Hi {{guest_name}}, looking forward to hosting you at {{property_name}} tomorrow. Check-in anytime after {{check_in_time}}.

The key is in a lockbox at the front steps. Lockbox code: {{lockbox_code}}. The lockbox is attached to the black railing to the left of the main door. Pull down the cover, enter the code, and lift to open.

Address: {{address}}, unit {{unit_number}}. Wifi network: {{wifi_network}} / {{wifi_password}}.

If the lockbox is stuck or the code doesn’t open it, call or text me immediately at {{host_phone}} and I’ll come help.

Hi {{guest_name}}, excited to host you at {{property_name}}! Arrival is tomorrow; check-in begins at {{check_in_time}}.

I (or my co-host {{cohost_name}}) will meet you at the property to hand over the keys. Please arrive between {{meeting_window_start}} and {{meeting_window_end}} and text me when you are 5 minutes away: {{host_phone}}.

Meeting spot: the main building entrance at {{address}}. If your plans change or you're delayed, please notify me as soon as possible so we can adjust.

Wifi: {{wifi_network}} / {{wifi_password}}. See you soon!

Hi {{guest_name}}, quick heads up for tomorrow’s arrival at {{property_name}}. Check-in after {{check_in_time}}. Tell the doorman/concierge your name and unit {{unit_number}}; they will buzz you in. If you have trouble, call/text {{host_phone}}.

Hi {{guest_name}}, welcome — check-in at {{property_name}} starts at {{check_in_time}} tomorrow. Entry involves a few steps; follow them in order for a smooth arrival.

1) Enter through the gate at {{gate_address}}. Gate code: {{gate_code}}. Drive through and park in spot {{parking_spot}}.

2) Use the elevator in Lobby B (press Basement + Unit {{unit_number}}) or take stairs to floor {{floor}}. Building door keypad code: {{building_code}}.

3) Once on the floor, the apartment door has a deadbolt and a smart lock. First, enter deadbolt code {{deadbolt_code}}, then use the smart lock code {{smart_lock_code}} to unlock the main latch. Wifi: {{wifi_network}} / {{wifi_password}}.

If any step fails, call or text me at {{host_phone}} with a photo and I’ll walk you through it right away.