What languages does an AI guest messaging bot support?
HostPal's concierge handles 50+ languages automatically, and you don't configure any of it. It detects what the guest wrote in and answers in the same language.
In practice that covers everything you'll actually see: the European set (Spanish, French, German, Italian, Portuguese, Dutch, Polish, Czech, Greek), the big Asian ones (Japanese, Korean, both written forms of Chinese), plus Arabic, Russian, Turkish, and the rest. If a guest opens in English and then switches to their own language mid-thread, it follows them.
The part hosts care about most is that you never have to read a language you don't speak. Everything that reaches your phone, the escalations, the emergency pages, the "I need you to decide this" moments, comes to you in English with the guest's original message translated. The guest still gets answered in their own language; only your side is translated. Same in the dashboard, where every conversation shows with a translation so you can actually audit what was said.
One thing worth knowing: place names, local slang, and the quirks specific to your property come through correctly because the concierge is pulling from your notes, not guessing. So "the tram to Malostranská" or whatever local shorthand you use lands right, in any language.
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HostPal handles guest messages 24/7 in 30+ languages. Set up in under 10 minutes.
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