HostPal is an AI concierge for short-term rental hosts. It answers your guests instantly on WhatsApp, Telegram, and SMS — in 50+ languages, with a 94% resolution rate. Not Airbnb’s inbox. Not a PMS. A standalone messaging layer that runs alongside whatever you already use.
Join the waitlistHostPal is an AI-powered messaging concierge designed for short-term rental operators who manage their own bookings or use platforms like Airbnb, Vrbo, and Booking.com. Guests reach the host directly on WhatsApp, Telegram, or SMS — typically via a tap-to-chat link or QR code shared in pre-arrival emails — and HostPal answers their routine questions automatically: check-in instructions, WiFi passwords, parking, local recommendations, and house rules.
When the AI can’t answer something (a maintenance request, an unusual question, a complaint), it pings the host with full context and resumes the conversation once the host has replied. Every reply is grounded in the host’s own property data — no generic answers, no hallucinated check-in codes.
WhatsApp, Telegram, and SMS. Guests message you on the channel they prefer; HostPal answers them instantly in 50+ languages.
No. HostPal is not a PMS and does not integrate with one. It runs as a standalone messaging layer alongside whatever property management setup you already use.
No. HostPal does not use Airbnb's or Booking.com's messaging APIs. Guests reach you directly on WhatsApp, Telegram, or SMS — typically via a QR code or tap-to-chat link you share with them.
HostPal is an AI concierge for short-term rental hosts. It answers routine guest questions (check-in, WiFi, house rules, local recommendations) on WhatsApp, Telegram, and SMS, around the clock, in the guest's own language. When it can't answer, it escalates to the host with full context.
Public launch is May 2026. Until then, early access is opening on a rolling basis to short-term rental hosts joining the waitlist.